Privacy Policy
Effective date: 23 August 2026
Fabricatr (“Fabricatr”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website at fabricatr.com, contact us, enquire about our services, become a client, or otherwise interact with us.
We process personal data in accordance with applicable UK data protection and privacy legislation, including the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and, where applicable, the Privacy and Electronic Communications Regulations 2003 (“PECR”).
This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, how long we keep it, and the rights you have in relation to your personal data.
Where we require your consent to process personal data, we will ask for that consent separately. Simply visiting or using our website does not, by itself, constitute consent to processing where consent is legally required.
1. Who We Are
Fabricatr is responsible for the processing of personal data described in this Privacy Policy.
Business name: Fabricatr
Website: fabricatr.com
Email: lewis@fabricatr.com
Privacy enquiries: lewis@fabricatr.com
Where Fabricatr operates through a registered company or other legal entity, that entity is the relevant data controller for the purposes of applicable data protection legislation.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the details above.
2. Personal Data We Collect
The information we collect depends on how you interact with Fabricatr.
Information you provide to us
You may provide personal data when you:
– Contact us by email, telephone, contact form or other communication method
– Request information about our services
– Request a quotation or proposal
– Become a client
– Enter into a contract with us
– Provide information relating to a project
– Make or receive payments
– Subscribe to marketing communications
– Communicate with us about an existing or potential project
– Submit information through our website or other digital channels
This information may include:
– Name
– Email address
– Telephone number
– Company or organisation name
– Job title or role
– Business address
– Billing and payment information
– Project information
– Information contained in correspondence or enquiries
– Any other information you choose to provide to us
Information collected automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
– IP address
– Browser type and version
– Device type
– Operating system
– Approximate location derived from your IP address
– Referring website or source
– Pages visited
– Date and time of visits
– Website interactions
– Technical and diagnostic information
– Information relating to website performance
Some of this information may constitute personal data under applicable law.
Information received from third parties
We may receive personal data from third parties where permitted by law.
This may include information received from:
– Existing clients
– Business partners
– Referral partners
– Professional advisers
– Publicly available business information
– Social media platforms
– Analytics providers
– Advertising platforms
– Other service providers
Where we receive personal data from another source, we will handle it in accordance with applicable data protection law.
3. How We Use Your Personal Data
We use personal data only where we have a lawful basis for doing so.
Depending on the circumstances, we may use personal data to:
Provide our services
We may use your information to:
– Respond to enquiries
– Discuss your requirements
– Prepare quotations and proposals
– Provide design, branding, development, marketing and related services
– Manage projects
– Communicate with clients and suppliers
– Deliver services under a contract
– Provide customer support
– Manage billing and payments
– Maintain records relating to our business relationships
Operate and improve our website
We may use technical and usage information to:
– Operate our website
– Maintain website security
– Diagnose technical issues
– Monitor website performance
– Understand how visitors use our website
– Improve our website, services and content
– Develop new services and features
– Detect and prevent misuse or fraudulent activity
Communicate with you
We may use your information to:
– Respond to messages and enquiries
– Provide information you have requested
– Communicate about projects or services
– Send administrative or service-related communications
– Notify you about changes to our services, where appropriate
Marketing
Where permitted by applicable law, we may use your contact details to send information about Fabricatr, our services, projects, updates, news or other information that may be relevant to you.
Where consent is legally required, we will obtain your consent before sending marketing communications.
You can unsubscribe from marketing communications at any time.
Legal and business purposes
We may also use personal data where necessary to:
– Comply with legal and regulatory obligations
– Establish, exercise or defend legal claims
– Protect our legal rights
– Prevent fraud or misuse
– Protect our website, systems and business
– Enforce contractual terms
– Maintain appropriate financial and business records
– Respond to lawful requests from authorities
4. Lawful Bases for Processing
Under the UK GDPR, we must have a lawful basis for processing personal data.
Depending on the circumstances, we may rely on one or more of the following lawful bases.
Contract
We may process your personal data where it is necessary to enter into or perform a contract with you.
For example, this may include processing information necessary to provide our services, manage a project, communicate with you or process payments.
Legitimate interests
We may process personal data where it is necessary for our legitimate business interests and those interests are not overridden by your fundamental rights and freedoms.
Our legitimate interests may include operating and developing our business, communicating with clients and prospective clients, improving our services, maintaining business relationships, protecting our systems and managing our website.
Where we rely on legitimate interests, we consider the impact of the processing on your rights and interests.
Consent
We may rely on your consent where we are required to obtain it.
For example, this may apply to certain marketing communications or non-essential cookies and similar technologies.
Where we rely on consent, you may withdraw it at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Legal obligation
We may process personal data where necessary to comply with a legal or regulatory obligation.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small text files placed on your device that allow websites to remember information about your visit and, depending on the type of cookie, understand how the website is being used.
We may use cookies for purposes including:
– Essential website functionality
– Security
– Website performance
– Analytics
– Understanding website usage
– Marketing and advertising, where applicable
Some cookies are strictly necessary for the operation of the website and do not require consent.
Where applicable law requires consent for non-essential cookies or similar technologies, we will request your consent before using them.
You can manage your cookie preferences through our cookie consent mechanism where available. You can also control cookies through your browser settings.
For more detailed information about the cookies and similar technologies used on our website, please see our Cookie Policy.
6. Direct Marketing
We may send marketing communications where permitted by applicable law.
Marketing communications may include information about:
– Fabricatr
– Our services
– New services or offerings
– Projects and work
– News and updates
– Events or other relevant information
Where consent is required, we will obtain it before sending marketing communications.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the relevant communication or by contacting us at lewis@fabricatr.com.
You may also object to the use of your personal data for direct marketing at any time.
If you opt out of marketing communications, we may still contact you where necessary for legitimate business or contractual purposes, such as responding to an enquiry or managing an existing project.
7. How We Share Your Personal Data
We do not sell, rent or trade your personal data.
We may share personal data with third parties where this is necessary for us to operate our business, provide our services, fulfil our contractual obligations or comply with the law.
These third parties may include:
– Website hosting providers
– Cloud storage providers
– Software providers
– IT and technology providers
– Analytics providers
– Email and communications providers
– Payment processors
– Accounting providers
– Legal and professional advisers
– Security providers
– Contractors or suppliers involved in delivering our services
– Government authorities, regulators or law enforcement agencies where legally required
Where a third party processes personal data on our behalf, we will take appropriate steps to ensure that the processing is carried out securely and in accordance with applicable data protection law.
We only share information that is reasonably necessary for the relevant purpose.
8. Third-Party Services
Our website and business operations may use third-party services and platforms.
These services may process personal data on our behalf or collect information directly from you or your device.
Examples may include providers of:
– Website hosting
– Analytics
– Email delivery
– Customer relationship management
– Payment processing
– Cloud storage
– Website forms
– Scheduling
– Advertising
– Social media integrations
– Security and fraud prevention
The third parties we use may change over time as our business develops.
Where appropriate, we will ensure that relevant third parties have appropriate contractual and security arrangements in place.
Third-party websites and services may have their own privacy policies, and you should review those policies where appropriate.
9. International Data Transfers
Some of the service providers we use may process personal data outside the United Kingdom.
Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your personal data receives an appropriate level of protection.
Depending on the circumstances, this may include reliance on:
– UK adequacy regulations
– Appropriate contractual safeguards
– The UK International Data Transfer Agreement
– The UK Addendum to EU Standard Contractual Clauses
– Another lawful transfer mechanism recognised under applicable data protection legislation
10. Data Security
We take reasonable and appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
The measures we use may include:
– Access controls
– Password protection
– Authentication measures
– Appropriate user permissions
– Secure hosting and storage
– Backups
– Security monitoring
– Limiting access to personal data where appropriate
However, no method of transmitting information over the internet or storing information electronically is completely secure.
While we take reasonable steps to protect personal data, we cannot guarantee the absolute security of information transmitted to or stored by us.
11. How Long We Keep Your Personal Data
We will retain personal data only for as long as reasonably necessary for the purposes for which it was collected.
The appropriate retention period depends on the nature of the information and why we hold it.
We may retain information for longer where necessary to:
– Comply with legal or accounting obligations
– Establish, exercise or defend legal claims
– Resolve disputes
– Maintain appropriate business records
– Enforce contractual obligations
– Prevent fraud or misuse
For example, information relating to clients, contracts, invoices and financial transactions may need to be retained for a period required by applicable legal and accounting requirements.
Information relating to enquiries may be retained for a reasonable period after the enquiry has ended.
Marketing information will generally be retained until you unsubscribe or otherwise object, subject to applicable legal requirements.
When personal data is no longer required, we will securely delete it or anonymise it where appropriate.
12. Your Data Protection Rights
Under UK data protection law, you may have certain rights in relation to your personal data.
Depending on the circumstances, these rights include:
Right of access
You can request a copy of the personal data we hold about you.
Right to rectification
You can ask us to correct inaccurate or incomplete personal data.
Right to erasure
You can ask us to delete your personal data in certain circumstances.
This is sometimes referred to as the “right to be forgotten”.
Right to restriction
You can ask us to restrict the processing of your personal data in certain circumstances.
Right to object
You can object to certain processing of your personal data, including processing based on legitimate interests and direct marketing.
You have an absolute right to object to the use of your personal data for direct marketing.
Right to data portability
In certain circumstances, you may request that personal data you have provided to us is transferred to you or another organisation in a structured, commonly used and machine-readable format.
Right to withdraw consent
Where we rely on your consent to process personal data, you can withdraw that consent at any time.
Rights relating to automated decision-making
You may have rights in relation to certain automated decision-making and profiling where applicable under UK data protection law.
These rights are subject to certain legal conditions and exemptions.
To exercise any of your rights, contact us at:
lewis@fabricatr.com
We may need to request information from you to verify your identity before processing a request.
We will normally respond to a valid request within one month, although this period may be extended where permitted by law for complex or multiple requests.
13. Children’s Privacy
Our website and services are intended primarily for businesses and adults.
We do not knowingly collect personal data from children for the purpose of providing our services.
If you believe that a child has provided personal data to us, please contact us at lewis@fabricatr.com.
If we become aware that we have collected personal data from a child where we should not have done so, we will take reasonable steps to delete it.
14. Automated Decision-Making and Profiling
We do not currently use personal data to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.
If this changes, we will update this Privacy Policy and provide any information required under applicable data protection law.
15. Third-Party Websites and Links
Our website may contain links to websites, platforms or services operated by third parties.
These websites are outside our control and are not governed by this Privacy Policy.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal data.
16. Personal Data Breaches
If we become aware of a personal data breach, we will take appropriate steps to investigate, contain and remedy the incident.
Where required by applicable law, we will notify the Information Commissioner’s Office (“ICO”) and/or affected individuals within the relevant statutory timeframe.
17. Complaints
If you have concerns about how we have handled your personal data, we encourage you to contact us first at:
lewis@fabricatr.com
We will consider your complaint and take reasonable steps to resolve the issue.
You also have the right to complain to the UK’s independent data protection supervisory authority, the Information Commissioner’s Office (ICO).
Further information about the ICO and how to make a complaint is available at:
ico.org.uk
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be made to reflect:
– Changes to our services
– Changes to our business
– Changes to technology
– Changes to how we process personal data
– Changes to applicable laws or regulatory requirements
When we update this Privacy Policy, we will change the effective date shown at the top of this page.
Where appropriate, we may take additional steps to notify you of significant changes.
We recommend checking this page periodically to ensure that you remain aware of how we process personal data.
19. Contact Us
If you have any questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how we process your personal data, please contact us.
Fabricatr
Website: fabricatr.com
Email: lewis@fabricatr.com
Privacy enquiries: lewis@fabricatr.com
Effective date: 23 August 2026