Terms & Conditions
Effective date: 23 August 2026
These Terms & Conditions (“Terms”) govern the provision of services by Fabricatr (“Fabricatr”, “we”, “us” or “our”) to any client (“Client”, “you” or “your”).
By accepting a quotation, proposal, statement of work, invoice or other written agreement from Fabricatr, or by instructing us to commence work, you agree to be bound by these Terms.
These Terms apply to all services supplied by Fabricatr unless otherwise agreed in writing.
1. About Fabricatr
Fabricatr provides creative, design, branding, website development, digital, marketing and related services.
Our services may include, but are not limited to:
– Brand identity and strategy
– Graphic design
– Website design and development
– Website hosting and maintenance
– Digital marketing
– Social media and content
– Advertising and campaign creative
– Photography and creative production
– Copywriting
– Consultancy
– Other creative or digital services agreed with the Client
The exact services to be provided will be set out in the relevant quotation, proposal, statement of work, invoice or other written agreement.
2. Definitions
In these Terms:
“Agreement” means these Terms together with the relevant quotation, proposal, statement of work or other written agreement between Fabricatr and the Client.
“Deliverables” means the final work or materials agreed to be supplied by Fabricatr.
“Project” means the work or services being provided to the Client.
“Third-Party Materials” means materials, software, services, fonts, stock imagery, plugins, APIs, platforms or other resources owned or controlled by third parties.
“Client Materials” means any content, information, imagery, logos, trademarks, copy, data, files or other materials supplied by the Client.
3. Quotations and Proposals
Any quotation or proposal provided by Fabricatr is valid for the period stated in that quotation or, where no period is stated, for 30 days.
A quotation is not binding until accepted by the Client and confirmed by Fabricatr.
Unless expressly stated otherwise, quotations are based on the scope described in the quotation or proposal.
Any work requested outside the agreed scope may be charged separately.
Fabricatr reserves the right to revise a quotation where the scope, requirements or circumstances of a Project materially change before work commences.
4. Acceptance of Work
A Project is considered accepted when the Client:
– Confirms acceptance in writing;
– Approves the relevant Deliverables;
– Publishes or uses the Deliverables;
– Makes them available to the public; or
– Fails to raise a specific written objection within 7 days of delivery.
Once Deliverables have been accepted, further changes may be treated as additional work and charged accordingly.
5. Scope of Work
Fabricatr will provide the services and Deliverables specifically described in the relevant quotation, proposal or statement of work.
Unless expressly included, the following are not included:
– Additional concepts
– Additional design routes
– Additional pages
– Additional functionality
– Additional revisions
– Additional meetings
– Additional content creation
– Copywriting
– Photography
– Video production
– Stock imagery or licensing
– Fonts or other third-party licences
– Hosting
– Domain registration or renewal
– Paid software or third-party subscriptions
– Advertising spend
– Printing
– Other third-party costs
Where the Client requests work outside the agreed scope, Fabricatr may provide an additional quotation or charge for the additional work at the applicable rate.
6. Changes and Revisions
The number of revisions included within a Project will be stated in the relevant quotation or proposal.
A revision means a reasonable amendment to an existing concept or Deliverable.
A revision does not include a complete change of direction, replacement of an approved concept, new requirements, additional functionality or work outside the original brief.
Where the Client requests substantial changes after approval or requests work outside the agreed revision allowance, Fabricatr may charge additional fees.
Fabricatr is not required to begin additional work until the Client has accepted any additional costs where applicable.
7. Client Responsibilities
The Client agrees to:
– Provide accurate and complete information;
– Provide required content and materials within agreed timeframes;
– Provide timely feedback and approvals;
– Ensure that Client Materials are accurate and lawful;
– Ensure that Client Materials do not infringe the rights of third parties;
– Provide access to relevant accounts, platforms and systems where required;
– Make decisions and approvals reasonably promptly;
– Cooperate with Fabricatr throughout the Project.
Fabricatr is not responsible for delays, additional costs or missed deadlines caused by the Client’s failure to provide information, materials, access, feedback or approvals.
8. Client Content and Materials
The Client is responsible for ensuring that all Client Materials supplied to Fabricatr are accurate and that the Client has the necessary rights, permissions and licences to use them.
This includes, without limitation:
– Logos
– Photographs
– Video
– Copy
– Fonts
– Trademarks
– Product information
– Customer information
– Data
– Third-party content
The Client grants Fabricatr permission to use Client Materials solely to the extent necessary to provide the agreed services.
The Client will indemnify Fabricatr against reasonable losses, claims, costs or liabilities arising from a third-party claim that Client Materials supplied by the Client infringe that third party’s intellectual property or other rights.
9. Project Timelines
Any project timelines provided by Fabricatr are estimates unless expressly agreed in writing as fixed deadlines.
Timelines depend on the Client providing information, materials, feedback and approvals promptly.
Where the Client causes a delay, Fabricatr may adjust the Project timeline accordingly.
If a Project is paused for an extended period due to Client inactivity, Fabricatr may reschedule the Project based on our availability and may charge reasonable additional costs arising from the delay.
10. Fees and Payment
Fees will be stated in the relevant quotation, proposal, statement of work or invoice.
Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date.
Fabricatr may require a deposit or advance payment before work begins.
Where a deposit is required, work will not commence until the required payment has been received.
All prices are exclusive of VAT unless expressly stated otherwise.
Where VAT is applicable, it will be charged at the prevailing rate.
11. Deposits and Advance Payments
Deposits and advance payments secure Fabricatr’s time and resources for the Project.
Unless otherwise agreed in writing, deposits are non-refundable once Fabricatr has commenced work or allocated substantial resources to the Project.
If the Client cancels a Project after work has commenced, Fabricatr may retain the deposit and charge for any additional work completed or costs incurred up to the date of cancellation.
12. Late Payment
If an invoice is not paid by its due date, Fabricatr may:
– Suspend work;
– Suspend access to relevant services where contractually permitted;
– Withhold Deliverables;
– Delay further work;
– Charge interest and compensation in accordance with applicable late-payment legislation; and/or
– Recover reasonable costs incurred in recovering the debt.
Suspension of services due to non-payment does not remove the Client’s obligation to pay outstanding invoices.
Fabricatr will not be responsible for delays caused by the suspension of services.
13. Cancellation by the Client
If the Client wishes to cancel a Project before completion, the Client must notify Fabricatr in writing.
The Client remains responsible for:
– Work completed up to the cancellation date;
– Any approved third-party costs;
– Non-cancellable commitments;
– Any agreed deposits or advance payments;
– Any other reasonable costs incurred as a result of the cancellation.
Where a Project is cancelled after work has commenced, Fabricatr may invoice for work completed but not yet invoiced.
14. Suspension or Termination by Fabricatr
Fabricatr may suspend or terminate an Agreement where:
– The Client fails to make payment;
– The Client materially breaches these Terms;
– The Client repeatedly fails to provide required information or approvals;
– The Client becomes insolvent or ceases trading;
– Continuing the Project would expose Fabricatr to unreasonable legal, financial or reputational risk; or
– The Client engages in abusive, threatening, discriminatory or otherwise inappropriate behaviour towards Fabricatr or its suppliers.
Where appropriate, Fabricatr will provide reasonable notice before termination.
Termination does not affect any rights or obligations that arose before termination.
Any outstanding amounts owed to Fabricatr become immediately payable upon termination where permitted by law.
15. Intellectual Property
Unless otherwise agreed in writing, Fabricatr retains ownership of its pre-existing intellectual property, processes, systems, templates, methodologies, tools, code libraries, frameworks, concepts and know-how.
Subject to full payment of all amounts owed to Fabricatr, the Client will receive the rights expressly agreed for the final Deliverables.
Where a Deliverable is specifically created for the Client and full payment has been received, Fabricatr will transfer or grant the agreed intellectual property rights in that Deliverable where expressly stated in the relevant proposal or agreement.
Unless expressly agreed otherwise, Fabricatr does not transfer ownership of:
– Pre-existing Fabricatr materials;
– Internal tools;
– Development frameworks;
– Reusable code;
– Templates;
– Processes;
– Working files;
– Unused concepts;
– Unapproved designs;
– Third-Party Materials.
16. Third-Party Materials and Licences
Projects may incorporate Third-Party Materials, including:
– Fonts
– Stock photography
– Plugins
– Software
– APIs
– Hosting platforms
– Website builders
– SaaS products
– Open-source software
– Other licensed materials
These materials remain subject to the relevant third party’s terms and licences.
Where a third-party licence or subscription is required, the Client may be responsible for the associated cost.
Fabricatr does not guarantee that a third-party service will remain available, unchanged or compatible indefinitely.
Changes, outages, price increases or discontinuation by third-party providers are outside Fabricatr’s control.
17. Websites and Hosting
Where Fabricatr provides website design or development services, the Client acknowledges that websites may depend on third-party platforms, hosting providers, plugins, APIs and software.
Unless expressly included in the agreed scope, Fabricatr is not responsible for:
– Hosting fees;
– Domain registration or renewal;
– Third-party subscriptions;
– Third-party outages;
– Changes to third-party platforms;
– Plugin or API changes;
– Browser updates;
– Search engine algorithm changes;
– Third-party security vulnerabilities.
Where Fabricatr manages hosting or ongoing website maintenance, the relevant service and pricing will be set out separately.
Fabricatr may suspend or restrict website-related services where invoices remain unpaid.
18. Website Maintenance and Support
Unless expressly included in the agreed Project, ongoing website maintenance, support and updates are not included after completion.
Additional maintenance or support may be provided under a separate agreement or charged at Fabricatr’s applicable rates.
Unless expressly agreed, Fabricatr does not provide unlimited ongoing support.
19. Website Content and Legal Compliance
The Client is responsible for ensuring that the content and operation of its website comply with all laws and regulations applicable to its business.
This may include requirements relating to:
– Privacy
– Cookies
– Data protection
– Accessibility
– Consumer rights
– Advertising
– Industry-specific regulation
– Terms and conditions
– Intellectual property
– Copyright
– E-commerce
Unless expressly included within the agreed scope, Fabricatr does not provide legal advice and does not guarantee that a website or its content complies with every law or regulatory requirement applicable to the Client.
The Client should obtain independent legal advice where appropriate.
20. Search Engines and Marketing Performance
Where Fabricatr provides SEO, advertising, social media or other marketing services, we do not guarantee:
– Specific search engine rankings;
– Specific traffic levels;
– Specific numbers of leads;
– Specific sales;
– Specific revenue;
– Specific advertising performance;
– Specific return on investment.
Marketing performance depends on factors outside Fabricatr’s control, including competition, market conditions, advertising platforms, algorithms, budgets, pricing, Client responsiveness and customer behaviour.
Any performance figures, forecasts or examples provided by Fabricatr are estimates and are not guarantees.
21. Portfolio and Promotional Use
Unless the Client expressly requests otherwise in writing, Fabricatr may display completed work created for the Client in its portfolio, website, social media, presentations, award submissions and other promotional materials.
Fabricatr may identify the Client and describe the services provided.
Fabricatr will not knowingly disclose confidential information solely for promotional purposes.
Where a Project has not yet been publicly launched, Fabricatr will generally wait until the work has been made public before displaying it unless otherwise agreed.
The Client may request in writing that certain confidential or commercially sensitive work is excluded from public portfolio use.
22. Confidentiality
Each party agrees to keep confidential information received from the other party confidential and not disclose it to third parties except where:
– Disclosure is necessary to provide the agreed services;
– Disclosure is required by law;
– The information is already publicly available;
– The information was lawfully known before disclosure; or
– The other party has provided written permission.
Confidentiality obligations do not prevent Fabricatr from using general skills, knowledge, experience or techniques acquired during the course of a Project.
23. Artificial Intelligence and Third-Party Tools
Fabricatr may use artificial intelligence tools, automation platforms and third-party software as part of its creative and operational processes.
Where appropriate, such tools may be used for research, ideation, image generation, copy development, analysis, coding, optimisation or other production activities.
Fabricatr will use reasonable care when incorporating AI-assisted outputs into Deliverables.
The Client acknowledges that AI-generated or AI-assisted materials may be subject to limitations, including uncertainty regarding originality, accuracy, licensing or intellectual property rights.
Where the Client provides confidential or personal information, Fabricatr will take reasonable steps to use appropriate tools and processes consistent with its obligations under applicable law.
24. Errors and Corrections
Fabricatr will use reasonable care and skill in providing its services.
If a material error in a Deliverable is caused directly by Fabricatr and is reported within a reasonable period following delivery, Fabricatr will use reasonable efforts to correct the error.
This does not apply to:
– Client-requested changes;
– Changes made by the Client or another third party;
– Errors in Client Materials;
– Third-party software or services;
– Issues caused by changes to external platforms;
– Work outside the original scope.
25. No Guarantee
Unless expressly stated otherwise in writing, Fabricatr does not guarantee that:
– A website will operate without interruption;
– A website will be completely free of bugs;
– Third-party services will remain available;
– A Deliverable will achieve a particular commercial result;
– Search engine rankings will be achieved;
– Marketing campaigns will achieve specific results;
– A Project will generate a particular level of revenue.
We will, however, use reasonable care and skill in providing the agreed services.
26. Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Subject to that, Fabricatr will not be liable for:
– Loss of profits;
– Loss of revenue;
– Loss of anticipated savings;
– Loss of business;
– Loss of opportunity;
– Loss of goodwill;
– Loss of reputation;
– Loss of anticipated commercial benefit; or
– Indirect or consequential losses.
Fabricatr’s total aggregate liability arising out of or in connection with an Agreement will not exceed the total fees actually paid by the Client to Fabricatr for the specific services giving rise to the claim during the 12 months preceding the event giving rise to the liability.
Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be limited or excluded.
27. Indemnity
The Client agrees to indemnify Fabricatr against reasonable losses, claims, damages, liabilities and costs arising from:
– Client Materials supplied by the Client;
– The Client’s unlawful use of Deliverables;
– The Client’s breach of these Terms;
– A third-party claim that Client Materials infringe intellectual property or other rights;
– The Client’s failure to obtain required permissions, licences or consents.
This clause does not apply to the extent that the relevant loss was caused by Fabricatr’s own breach, negligence or unlawful conduct.
28. Force Majeure
Fabricatr will not be liable for failure or delay in performing its obligations where that failure or delay results from circumstances outside its reasonable control.
This may include:
– Natural disasters;
– Fire;
– Flood;
– Power failures;
– Internet or telecommunications failures;
– Cyberattacks;
– Widespread technical outages;
– Government action;
– War;
– Civil unrest;
– Strikes;
– Pandemics;
– Failure of third-party services; or
– Other events beyond Fabricatr’s reasonable control.
Where reasonably possible, Fabricatr will notify the Client and take reasonable steps to minimise the impact.
29. Subcontractors and Suppliers
Fabricatr may use employees, freelancers, contractors and third-party suppliers to deliver services.
Fabricatr remains responsible for managing its subcontractors and suppliers in relation to the services they provide to Fabricatr.
The use of subcontractors does not create a direct contractual relationship between the Client and those subcontractors unless expressly agreed otherwise.
30. Client Relationship
Nothing in these Terms creates a partnership, joint venture, employment relationship or agency relationship between Fabricatr and the Client.
Fabricatr acts as an independent contractor.
31. Assignment
The Client may not transfer, assign or otherwise dispose of its rights or obligations under an Agreement without Fabricatr’s prior written consent.
Fabricatr may assign or transfer its rights or obligations where reasonably necessary as part of a business restructuring, sale, merger or transfer of its business, provided this does not materially reduce the Client’s rights.
32. Entire Agreement
These Terms, together with the relevant quotation, proposal, statement of work or other written agreement, constitute the entire agreement between Fabricatr and the Client in relation to the relevant services.
If there is a conflict between these Terms and a specific written agreement, the specific written agreement will take precedence to the extent of the conflict.
33. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be treated as removed or modified to the minimum extent necessary.
The remaining provisions will continue in full force and effect.
34. Waiver
A failure or delay by either party to exercise a right under these Terms does not constitute a waiver of that right.
A waiver must be given in writing to be effective.
35. Changes to These Terms
Fabricatr may update these Terms from time to time.
The Terms applicable to a Project will generally be those in effect when the relevant quotation, proposal or agreement is accepted, unless otherwise agreed.
Updated Terms may apply to future Projects or new agreements.
36. Governing Law and Jurisdiction
These Terms and any Agreement between Fabricatr and the Client are governed by the laws of England and Wales.
Subject to any mandatory rights or protections available to the Client under applicable law, the courts of England and Wales will have exclusive jurisdiction over disputes arising out of or in connection with these Terms or the services provided by Fabricatr.
37. Contact
If you have any questions regarding these Terms & Conditions, please contact:
Fabricatr
Website: fabricatr.com
Email: lewis@fabricatr.com
Effective date: 23 August 2026